The
biggest mistake I made in the start up years of my family business, was
focusing all my efforts and attention on accomplishing goals. You're
probably thinking, that's a good thing. I've had successes, and in many
ways, broke through barriers for others to follow. However, doing, doing
and doing only gets you so far. I study and interview highly successful
entrepreneurs and family business owners. The secret to their success
is not in the business building itself. It's understanding and remaining
true to who they are, and saying to no false identities.
Who Are You?
You
are not your business idea. You are not your church, community or civic
activities. You are not your current employment. You are not your
current financial circumstances. You're not even your role as a spouse,
sibling or parent. When all of your activities and roles are stripped
away, what's left?
It may be helpful to think about famous
entrepreneurs. When you think of Steve Jobs, you may think he is
persistent and creative. You may find Oprah Winfrey, transparent and
compassionate. Warren Buffet is often thought of as being folksy and
intelligent. Think about how their identities are integral to their
industries and the marketplace. Jobs was successful because he was so
persistent with his board and used his creativity to serve ordinary
people. Oprah reigned as the Queen of media because her viewers tuned in
every day to watch her share her life in an open and honest way. Buffet
engenders trust from investors because they find him to be sincere, due
to his folksy personality. What words describe you?
Whose Are You?
Your
behaviors conform to who owns you. There's a direct correlation between
how you manage projects, make sales presentations (or shy away from
them), build your business, and who has authority over you decisions and
actions. Children mimic much of their parents' behaviors because they
belong to them. Who or what owns you? Is it the love of money? Are you a
product of pop culture? Are you owned by the media and all of its
trends? Are you a child of God?
You have to be honest with
yourself. The good news is that you can make a change, if you no longer
want to be owned by something or someone. You can release yourself
emotionally, physically, and/or spiritually, depending on your
circumstances and what's appropriate. What if changing ownership was the
one thing you needed to change in order to start and grow a thriving
family business? Is it worth it?
Why Are You Here?
Inside
of you is a gift that you're supposed to share with the world through
family business. Perhaps you'll share your family wealth by donating to
causes you believe in. You may be a family of real estate investors who
provide housing to other families in need, in addition to the commercial
properties and multi-unit properties you own. You may own a restaurant
franchise that's family friendly and welcoming to other families who
need a safe place outside of their homes to share a meal and enjoy one
another. Your family business may invent technologies that improve the
quality of life for all of us.
Family business is not like small
business. It's not just about staying in the black on your next profit
and loss statement. It's about building legacy for your family as well
as making a difference in the world. Don't waste your time, energy and
resources on business ideas that are disconnected from who you are and
why you're here. You'll know why you're here because the same problems
in your daily life, in your community, or in your world disturb your
peace. You have the solutions and wonder why others just don't get it.
Look for those patterns. They are clues as to why you're here. Then,
start and grow your family business to provide the solutions we're
waiting for.
I'm a strategist. I'm oriented to take action.
However, if you're like me, the biggest business mistake we can make is
to get busy doing the wrong things. There's an order to growing your
family business. You won't reach your full potential as a family if you
approach this backwards. The best way is to build it from the inside
out. Know who you are, whose you are, and why you're here.
Daphne Mallory (born in Liberia) is an aspiring television producer, founder of the Daphne Mallory Foundation, media personality and columnist for Entrepreneur Magazine, The Huffington Post and Times News Magic Valley. She has been featured on ABC, NBC, Fox News, CBS, Billboard Magazine, Essence and more. She hosts "Family Business with Daphne Mallory" on 103.9 FM KDKI. She is an advocate for senior citizens and organized the first ever Senior Advisory Commission in Twin Falls, Idaho.
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Great insights. Thank you for reminding me to examine my core as we pursue our family business.
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